Dynapro Service Management

Dynapro Service Management automates various service management functions within Microsoft Dynamics 365 Business Central that will save you time and increase efficiency.

Save Time

• Easily access service item comments from a service order.
• Copy a service line to all service items on a service order.
• Create a new contact on the fly when registering a service quote.
• Copy items from production order components as service item components.
• Create a service order directly from the service item page.
• Copy items from production BOM components as service item components.
• Copy service item components from the service item group.

Increase efficiency

• Get notifications when purchased items have not been received for items on a service order.
• Get notifications about service items that are missing registered hours.
• Send a service quote by email.
• Expand Assembly BOM on Service Documents.
• Get notifications about non-operative service items on a service order.
• Send status updates on service orders to customers by email.

Availability

Dynapro Service Managment is available for both Business Central Online and Business Central On-premises but requires a Business Central Premium license to work.

Interested in trying out Dynapro Service Management?

If you are using Business Central Online you can get Dynapro Service Management from Microsoft AppSource and try it out for free for 30 days.

For the On-premises version please contact us using the form below and we will help you to get up and running.